dealer e process

Dealer e Process Accepts 2011 AWA

PCG Digital Marketing today announced that Dealer e Process was chosen to receive a 2011 Automotive Website Award (AWA) in the Technology category for Best Fixed Ops Website Marketing Software.  Dealer e Process is also a 2010 and 2011 Pinnacle Award winner, the highest level award in the AWA, for search marketing. The awards were presented to the leading automotive website companies and software vendors at the AWA ceremony that took place October 7th at Caesars Palace, just prior to the DrivingSales Executive Summit.


The Technology category recognizes companies for excellence in website technology. This is a broader category that allows the AWA study team to adapt to changes in the marketplace and new solutions that may not have been on the radar screen the previous year. The Technology Awards also allows the AWA team to recognize products that have been road tested by dealers and have demonstrated outstanding value.

 Dealer e Process Software Increases Fixed Ops Revenue

Car dealers looking for new ways to increase Fixed Ops revenue need to start with the basics. Dealer e Process took a hard look at the traffic that is already coming to service pages on dealer websites. They decided that they could increase the conversion experience by rethinking the appointment process. The result of their conversion and engagement study was the creation of the Virtual Service Advisor (VSA). The software replaces boring service appointment forms and interacts with consumers by providing live pricing and service suggestions for their vehicle. The end result is a 300% increase in service leads through this online scheduling tool when compared to service appointments booked with traditional “boring” forms.


The 4th annual Automotive Website Awards (AWA) are created by PCG Digital Marketing, recognized leaders in automotive digital marketing strategies.  For 2011, PCG Digital Marketing recognized the industry’s best website platforms across five different categories: design, technology, search marketing, mobile websites and mobile applications.


The Automotive Website Awards seek to provide car dealers with an unbiased evaluation of automotive website platforms and integrated search marketing tools.  The 2011 AWA study included a review of over 50 automotive website providers.


This year’s published study includes 160 pages of valuable information regarding automotive website platform choices, search marketing performance, design, technology, social media and mobile applications. The report is the industry’s reference guide for the best in automotive website technology, design and marketing.


Dealers can purchase the 160 page buyer’s guide to help them with their purchasing decisions in the year ahead by visiting the official AWA website.