At CallRevu, their mission is simple: “…to provide dealers meaningful measurement of the entire phone process and its effect on profitability and customer retention,” Chip King, Managing Partner, CallRevu. The company offers a complete phone solution that allows dealerships to increase profit.
CallRevu places emphasis on the phone as an outlet of the dealership’s personality. Their Account Management team is comprised of industry veterans with previous automotive roles of BDC Direction and General Manager. The company’s transcription team is well versed in the needs of dealerships and trained to recognize missed sales and service opportunities.
CallRevu Offers the Best in Automotive Sales Process Tools
With more than 500 operators wearing headsets and listening to calls to recognize opportunities in sales and service, CallRevu chooses which calls need to be summarized and transcribed into a paragraph of key data for dealerships. Every call to a dealership is reviewed and delivered with 24 separate data points via alerts and reports.
CallRevu was recognized at the 2014, 2015, and 2016 Automotive Website Awards for their sales process, and phone training and tracking skillset. The company has helped dealers improve phone skills, simplify call monitoring, and save deals that would have otherwise been lost.