2021 Business Intelligence Award
communication intelligence
Built with 30 million automotive specific data points, the Communication Intelligence Platform uses 10+ years of automotive-specific data to provide visibility across all lines, inbound and outbound calls, voicemails, and all text messages across all departments. The CallRevu solution uses Artificial Intelligence to provide automotive clients with the most accurate Department, Appointment, End of Call Status and Keyword capabilities possible. Monitoring by AI takes the human guesswork out of the analysis and the machine-learning consistently improves the process.
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